How we handle your details
Last updated: to be set on publication.
This notice covers this website, thevardra.com, and the enquiries you send through it. Vardra is the controller of those details. Company details will be added here once the company is registered.
What we collect
When you send the contact form or email us, we receive:
- your name, your business’s name and your email address;
- how many retreats you run a year, if you choose to tell us;
- your message, and anything else you choose to include in it.
We collect nothing else. This site sets no cookies and uses no analytics or advertising tracking. Our hosting provider keeps short-lived server logs, including IP addresses, to keep the site running and secure.
Why we use it
We use your details only to reply to your enquiry and to continue the conversation you started. Our lawful basis is our legitimate interest in answering people who contact us. We do not add you to a mailing list or send you marketing unless you ask us to.
Who handles it for us
- Vercel, which hosts this website;
- Postmark, which delivers the form to our inbox;
- Google Workspace, where our email is kept.
Each acts only on our instructions. Some of them process data outside the UK, under safeguards approved by UK law. We never sell your details.
How long we keep it
We keep enquiries for up to two years after our last contact with you, then delete them, unless you become a client, in which case our client agreement applies.
Your rights
You can ask to see the details we hold about you, to correct them, to have them deleted, or object to how we use them. Write to privacy@thevardra.com. We reply within one month.
If you are unhappy with how we have handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk.
Our clients’ guests
If you are a guest of a business that uses Vardra, that business is responsible for your details, and its own privacy notice applies. Please contact the business directly.